Wooble
Improve Food Delivery Order Tracking UX
Redesign the order tracking experience for a food delivery app after payment is complete. Users should feel informed, reassured, and clear about what is happening at every stage from confirmation to arrival. The current experience feels noisy, inconsistent, and not very trustworthy.
Improve Food Delivery Order Tracking UX
Proof-of-work challenge
Evaluationclosed
What you get
Rewards and recognition for participating in this challenge.
Top submission reward
Reward: 3500
Overview
Redesign the order tracking experience for a food delivery app after payment is complete. Users should feel informed, reassured, and clear about what is happening at every stage from confirmation to arrival. The current experience feels noisy, inconsistent, and not very trustworthy.
Problem statement
Your submission must include: 1) breakdown of the post-order journey, 2) pain points in the current tracking experience, 3) redesigned tracking flow, 4) key screens or states including delays or issues, and 5) a short rationale for how the new UX improves clarity and confidence.
Deliverables
- Your submission must include: breakdown of the post-order journey, 2) pain points in the current tracking experience, 3) redesigned tracking flow, 4) key screens or states including delays or issues, and 5) a short rationale for how the new UX improves clarity and confidence.
Evaluation criteria
- We will evaluate service-state communication, handling of uncertainty or delays, usefulness of the information shown, UX consistency across states, and the quality of the final design presentation.